Frequently Asked Questions

Find answers to your most common questions about xauaibot.

Account & Security

Is my MT5 account secure?

Yes. xauaibot does not hold your funds. Your credentials are encrypted and trading actions are executed based on permissions set in your broker account.

Can I use multiple EAs?

Yes, you can run multiple EAs with separate risk settings from your dashboard.

How do I contact support?

You can contact support using the support button on the brokers page or through your account panel.

Billing & Pricing

How does billing work?

Plans are billed based on your selected package and active EA subscriptions.

When am I charged?

Billing happens at the beginning of each cycle according to your subscription date.

What payment methods are accepted?

We accept major cards and selected digital payment options based on region.

What happens if I don’t pay?

Your account access may be limited until payment is completed.

Brokers & Account Setup

Why should I register through xauaibot recommended brokers?

Recommended brokers are tested for best execution compatibility and stable copy trading performance.

Are the recommended brokers trustworthy and regulated?

Yes, listed brokers are regulated and verified by our operations team.

What leverage is available and what is best for copy trading?

Leverage depends on the broker and account type. Choose settings aligned with your risk profile.

What type of trading account should I create?

Raw Spread or ECN accounts are generally preferred for copy trading performance.

What account currency and settings should I use?

USD account currency and MT5 platform settings are recommended for consistency.

Can I use existing broker account?

Yes, you can connect an existing compatible MT5 account.

How do I open a broker account step by step?

Select a broker, complete KYC, open MT5 account, and then connect it in your dashboard.

Copy Trading

What is the difference between Focus and Signal?

Signal defines trade logic while focus/risk settings control how trades are copied to your account.

How does copy trading work?

Once connected, selected EA signals are executed automatically based on your configured risk.

What MT5 brokers are supported?

You can view the latest supported broker list on the Supported Brokers page.

What happens when I press to copy?

The selected EA is activated and starts mirroring trades under your account settings.

Can I stop copying at any time?

Yes, you can pause or stop copying anytime from your control panel.

What happens when I stop a copy?

No new trades are copied after stopping. Existing trades can be managed manually.

What risk levels are available?

You can set custom lot sizing and account risk controls for each strategy.

What happens to my open trades if the admin disconnects my copy?

Open positions remain in your account and can be managed manually.

Can I still lose money while my copy is paused?

Yes, existing open trades are still subject to market movement unless closed.

Getting Started

What is xauaibot?

xauaibot is an AI-driven copy trading platform for verified Expert Advisors.

How do I get started?

Create an account, connect a supported MT5 broker, and choose your first EA.

What is an Expert Advisor (EA)?

An EA is an automated trading strategy that executes trades based on predefined rules.

Do I need trading experience?

No, but basic risk management understanding is strongly recommended.

Still have questions?

Can’t find the answer you’re looking for? Our support team is here to help.

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